You Know Who Really Hates AI? Insurance Claims Adjusters

Wired | Mon, 31 Aug 2026 10:30:00 +0000

Claims adjusters voice,
Ninety-eight percent of woes,
AI holds no keys.

Of the Glassdoor reviews from claims adjusters that mentioned AI, a staggering 98 percent were negative. “AI is just a tool,” one person tells WIRED. “It should never be given the keys.”

Read the original article